Shipping Policy

At PureGlow Wellness, we are committed to providing you with the best shopping experience possible. Please take a moment to review our shipping policy to understand how your order will be processed and delivered.

Order Processing:

  • All orders are processed within 1-2 business days from the date of purchase, excluding holidays and weekends.
  • Once your order has been processed, you will receive a confirmation email with tracking information, allowing you to monitor the status of your delivery.

Shipping Rates and Times:

  • We offer standard shipping rates based on the weight and destination of your order. Shipping costs will be calculated at checkout.
  • Estimated delivery times vary depending on your location and selected shipping method. Typically, domestic orders arrive within 3-7 business days, while international orders may take longer.

Shipping Carriers:

  • We partner with reputable shipping carriers such as USPS, UPS, and FedEx to ensure reliable and timely delivery of your orders.
  • Please note that we do not currently offer shipping to P.O. boxes or APO/FPO addresses.

International Shipping:

  • PureGlow Wellness proudly ships internationally to select countries. International shipping rates and delivery times may vary depending on your location and local customs regulations.
  • Please be aware that international orders may be subject to import duties, taxes, and fees imposed by the destination country. These charges are the responsibility of the customer and are not included in the product price or shipping cost.

Order Tracking:

  • Once your order has shipped, you will receive a tracking number via email, allowing you to track your package in real-time. Please note that tracking information may take up to 24 hours to update after your order has been shipped.

Order Changes and Cancellations:

  • If you need to make any changes to your order or cancel it, please contact our customer support team as soon as possible. We will do our best to accommodate your request, but please note that once an order has been processed, we may be unable to make changes or cancellations.

Lost or Damaged Packages:

  • In the rare event that your package is lost or damaged during transit, please contact us immediately. We will work with the shipping carrier to resolve the issue and ensure that you receive a replacement or refund as quickly as possible.

Contact Us:

  • If you have any questions or concerns about our shipping policy, please don't hesitate to contact our customer support team. We are here to help and strive to provide you with the best shopping experience possible.